RingCentral Telephony di Bitrix24 Integrations

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RingCentral Telephony

Valutazione

1 / 5
Installazioni

4512
Sviluppatore

Bitrix24 Integrations

Descrizione

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Istruzioni di installazione

Supporto tecnico

Sicurezza dei dati

Aggiunto: 08/10/2017

Supporto tecnico

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

Istruzioni di installazione

Learn about installing and setting up the app in our helpdesk article.

Sicurezza dei dati

Daha fazla bilgi

RingCentral Telephony

L'app richiede autorizzazioni per l'accesso ai dati:

CRM

accesso completo: visualizza, crea, modifica ed elimina lead, contatti, aziende, affari, fatture, preventivi, attività, campi utente ecc.

Telefonia

accesso limitato: visualizza, crea, modifica ed elimina le linee di chiamata in uscita; cerca i clienti CRM per numero di telefono; visualizza, crea, modifica ed elimina le linee SIP; gestisci il pannello informativo delle chiamate e visualizza le statistiche delle chiamate

Utenti (minimo)

leggi l'elenco e i nomi degli utenti senza le informazioni di contatto

Chat e notifiche

accesso completo: visualizza, crea, modifica ed elimina chat e messaggi; connetti gli utenti alle chat; modifica le chat; legge tutti i messaggi della chat

Struttura azienda

accesso completo: visualizza, crea, modifica ed elimina i reparti

Valutazione

1 /5

5 stelle

4 stelle

3 stelle

2 stelle

1 stella

Recensioni

Recensioni totali: 2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... altro

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. altro

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